Standard Order Dispatch :
- Orders placed prior to 10am will be dispatched same business day. Please note we only dispatch orders Monday to Friday.
- Your order will be dispatched the next business day for all orders placed after 10am.
- We ship all order FREE of shipping charges, although some postcode exceptions do apply*. Please see the postcode exceptions table at the bottom of this page.
- Once your order is dispatched you will receive an email with tracking information which can be viewed on the carrier website at any time. Please note that due to tracking links contained in these emails if you have not received it after 3 days please check your Spam folder.
- Parcels can be delivered to residential, PO Box and business addresses.
- Orders are shipped Monday to Friday every week of the year.
- We utilise a variety of carriers including Australia Post and various Couriers depending on your location.
- Tracking numbers are updated by email and on your order status page at 6pm Australian Eastern Standard Time.
- The following delivery times are average times in which you or your customer should receive the order
STANDARD SHIPPING estimated delivery time AFTER dispatch :
|Sydney Metro||2 to 3 business days|
|Regional NSW||3 to 7 business days|
|Melbourne||3 to 4 business days|
|Regional VIC, Adelaide, SA and TAS||4 to 7 business days|
|Brisbane||3 business days|
|Regional QLD||5 to 7 business days|
|Perth / WA||We do not ship to this state|
|NT||We do not ship to this state|
Shipping is not available to the following postcodes / states :
- ALL of Western Australia and Northern Territory
- ALL of islands such as Norfolk, Cocos, Xmas Islands and the Australian Antartic Territory.
- ALL postcodes which fall into the definition of Far North Queensland
For a list of all excluded postcodes please reach out to us on firstname.lastname@example.org